What is your Policy on Returns / Exchanges / Refunds?

We will provide a no charge replacement or refund for any quality issues. We may request to have the presentation / order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact us. There’s a 15% restocking fee that is applied for any order canceled or exchanged.

Can I cancel my order?

Unless your order has already gone into production you can cancel it. Please contact us as soon as possible if you need to cancel your order.

How long does it take to process a refund?

Processing a refund can take up to 7-10 business days.

How do I return my package?

For a refund or replacement, please contact us here.

Who to contact?

You can reach out at any time by sending us a message here.

HOW CAN I KEEP UP WITH YOUR NEW WORK?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages as we are constantly posting about new work!